Privacy Policy
Last Updated: 16/02/2026
Website: https://thediversitycollective.com.au
Owner: The Diversity Collective
ABN: 39 593 499 302
Contact: hello@thediversitycollective.org
This Privacy Policy describes how The Diversity Collective (‘we’, ‘us’, ‘our’) collects, uses, and protects your personal information when you use our website and services. By accessing or using The Diversity Collective website, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your privacy and ensuring you have a positive experience on our site. This policy applies to all users of our website and services, whether you’re an organisation seeking diversity and inclusion training, a practitioner applying to join our collective, or someone interested in our work.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our services or parts of our website.
Company refers to The Diversity Collective, an Australian-based organisation providing diversity, equity and inclusion training, speaking services, coaching and advisory.
Cookies are small files placed on your computer, mobile device or other device by a website, containing details of your browsing history on that website.
Country refers to Australia.
Device means any device that can access our website, such as a computer, phone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual. This includes your name, email address, phone number, organisation details, and any other information you provide.
Service refers to The Diversity Collective website (thediversitycollective.org) and our diversity, equity and inclusion services.
Service Provider means any third-party company or individual employed by us to facilitate our services, process payments, send emails, or analyse website usage.
Usage Data refers to data collected automatically when you use our website, such as your IP address, browser type, pages visited, and time spent on pages.
Website refers to https://thediversitycollective.org
You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is acting.
INFORMATION WE COLLECT
We collect information in two ways: information you provide directly, and information we collect automatically.
Information You Provide Directly
We collect personal information when you voluntarily provide it to us:
- Enquiry forms: When organisations submit a Services Enquiry Form, we collect your name, organisation name, email address, phone number, and details about your diversity and inclusion needs.
- Practitioner applications: When you submit an Expression of Interest (EOI) to join our collective, we collect your full name, email address, phone number, ABN, insurance status, location, areas of expertise, and information about your lived experience and professional background.
- Newsletter signups: When you subscribe to our newsletter, we collect your name, email address, and organisation type.
- General contact forms: When you use our contact form for partnerships, media enquiries, or general questions, we collect your name, email, organisation affiliation, and message content.
- Feedback forms: After training or speaking engagements, we may collect feedback including your name, organisation, and comments about your experience.
- Communications: If you contact us via email, phone, or our contact form, we keep records of your communication.
Information We Collect Automatically
When you use our website, we automatically collect certain information:
- Device information: Your device type, operating system, and unique device identifiers.
- Browser information: Browser type, version, and language preferences.
- Usage data: Pages you visit, time spent on each page, links you click, and the order in which you visit pages.
- IP address: Your Internet Protocol address, which can indicate your general location.
- Referral source: How you found our website (search engine, social media, direct link, etc.).
- Cookies and tracking technologies: Small files stored on your device to remember your preferences and track your activity (see the Cookies section below).
HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
For Organisations
- To respond to your service enquiries and provide information about our DEI training, speakers, coaching, and advisory services.
- To understand your organisation’s inclusion needs and match you with the right practitioner from our collective.
- To coordinate bookings, send contracts, and manage the delivery of services.
- To send invoices and process payments.
- To request feedback after training or speaking engagements.
- To contact you about upcoming events, new practitioners, or resources that may be relevant to your organisation.
- To comply with legal obligations.
For Practitioners
- To review your Expression of Interest and assess whether your expertise and values align with The Diversity Collective.
- To list your profile in our practitioner directory and promote your services to organisations.
- To match you with suitable opportunities and coordinate bookings.
- To process payments and manage your participation in the Collective Fund.
- To support your professional development and community building within the collective.
- To maintain contact with you about new opportunities, updates, and community events.
- To comply with legal obligations.
For All Users
- To improve our website and services based on how you use them.
- To monitor website security and prevent fraud.
- To analyse website traffic and user behaviour to understand how our site is used.
- To send you information about our values, approach, and upcoming events (if you’ve opted in).
- To comply with legal requirements and resolve disputes.
We will not use your information for purposes you have not consented to, except where required by law.
DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with trusted service providers who assist us in operating our website and delivering our services, including:
Email service providers (for newsletters and communications)
Payment processors (for booking fees and payments)
Website hosting and analytics providers
CRM and form management platforms
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Practitioner Matching
When you submit a Services Enquiry Form as an organisation, we will share relevant details of your enquiry with appropriate practitioners from our collective who may be matched to your needs. Practitioners will use this information only to assess whether they are the right fit for your engagement.
When a practitioner is selected to work with your organisation, we will facilitate communication between you and the practitioner. The practitioner will operate under their own privacy arrangements alongside this policy.
Legal Requirements
We may disclose your personal information if required to do so by law, court order, or regulatory authority. We will notify you of such requests unless prohibited by law.
Business Transfers
If The Diversity Collective is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Other Users
Information you share in public areas of our website (such as testimonials or community forums, if applicable) may be visible to other users and the public.
With Your Consent
We may share your information for purposes other than those listed above if you give us your explicit consent.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Enquiry forms: We retain organisation and practitioner enquiries for up to two years to support relationship management and service improvement.
Practitioner applications: If accepted into the collective, your information is retained for the duration of your participation plus two years after. If not accepted, we retain your information for one year.
Newsletter subscribers: We retain your email address until you unsubscribe.
Website analytics: We retain usage data for up to 12 months for website improvement purposes.
Communications: We retain emails and contact form submissions for up to two years unless they relate to legal matters, in which case we retain them longer.
Payment records: We retain payment and invoice records for seven years to comply with Australian taxation requirements.
You can request deletion of your personal information at any time by contacting us at hello@thediversitycollective.org, except where we are required by law to retain it.
COOKIES AND TRACKING TECHNOLOGIES
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us recognise you, remember your preferences, and understand how you use our site.
Types of Cookies We Use
Essential Cookies (Session Cookies): These cookies are necessary for the website to function properly. They enable you to navigate our site and use essential features. These are set by us and do not track your behaviour across other websites.
Functionality Cookies (Persistent Cookies): These cookies remember your preferences, such as language settings or form information, to provide a more personalised experience. These are set by us.
Analytics Cookies (Persistent Cookies): We use Google Analytics to understand how visitors use our website. These cookies collect information about which pages you visit, how long you stay, and how you navigate the site. This helps us improve our website and user experience. Google may use this data to contextualise and personalise ads on other platforms.
Tracking and Marketing Cookies (Persistent Cookies): These cookies help us track the effectiveness of our marketing campaigns and may be used by our social media and advertising partners. They may be set by third-party providers.
Managing Your Cookies
Most web browsers allow you to control cookies through your browser settings. You can:
Delete existing cookies
Prevent your browser from accepting new cookies
Receive notifications when cookies are set
However, if you disable cookies, some features of our website may not function properly.
To opt out of Google Analytics: You can install the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Third-Party Cookies
Our website may contain links to third-party websites and integrations with third-party services (such as social media platforms). These third parties may set their own cookies on your device. We are not responsible for their cookie practices, and you should review their privacy policies.
SECURITY OF YOUR INFORMATION
We take the security of your personal information seriously and implement reasonable technical, physical, and administrative safeguards to protect it from unauthorised access, alteration, disclosure, or destruction.
Our security measures include:
- Encrypted data transmission (SSL/TLS)
- Secure password storage
- Limited access to personal information (only staff who need it for their role)
- Regular security audits and updates
- Compliance with Australian Privacy Principles
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use our website at your own risk.
If you believe your personal information has been compromised, please contact us immediately at hello@thediversitycollective.org.
YOUR PRIVACY RIGHTS
Right of Access
You have the right to access the personal information we hold about you. You can request a copy of your data by contacting us at hello@thediversitycollective.org.
Right to Correction
If any of your personal information is inaccurate or incomplete, you have the right to ask us to correct it.
Right to Deletion
You have the right to request deletion of your personal information, except where we are required by law to retain it (such as for tax or legal compliance purposes).
Right to Opt-Out
You can opt out of receiving marketing communications from us at any time by:
Clicking the ‘unsubscribe’ link in any email
Contacting us at hello@thediversitycollective.org
Updating your preferences in your account (if you have one)
Right to Data Portability
Upon request, we can provide your personal information in a structured, commonly used, machine-readable format so you can transfer it to another organisation.
Right to Lodge a Complaint
If you believe we have violated your privacy rights, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au
CHILDREN’S PRIVACY
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete it promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@thediversitycollective.org.
INTERNATIONAL DATA TRANSFERS
The Diversity Collective operates primarily in Australia. If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored in, and processed in Australia. By using our website, you consent to this transfer.
If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR) and implement appropriate safeguards for international data transfers.
THIRD-PARTY LINKS
Our website may contain links to third-party websites, including social media platforms, partner organisations, and external resources. We are not responsible for the privacy practices of these third-party sites.
We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information.
DISCLOSURE OF PERSONAL INFORMATION
Mandatory Reporting
If we become aware that a child is at risk of harm or abuse, we may be required by law to report this to relevant authorities, regardless of your privacy preferences.
Law Enforcement
We may disclose your personal information to law enforcement or other government agencies if required by law, court order, or valid legal process, such as a subpoena or warrant.
Protection of Rights
We may disclose your information if necessary to protect the rights, property, safety, or reputation of The Diversity Collective, our users, or the public.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated policy on our website
Updating the ‘Last updated’ date at the top of this policy
Sending you an email notification (if the change significantly affects how we use your information)
Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
DATA PROTECTION OFFICER AND COMPLAINTS
If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:
Email: hello@thediversitycollective.org
We will respond to your enquiry within 10 business days. If we cannot resolve your concern, you can lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au or call 1300 363 992.
SPECIFIC INFORMATION FOR PRACTITIONERS
If you are a practitioner who has joined The Diversity Collective:
Your profile information (name, areas of expertise, qualifications) will be shared with organisations seeking to engage practitioners from our collective.
We may use testimonials or feedback from organisations you have worked with in our marketing materials (with your permission).
Payment information is processed securely and retained for tax compliance purposes.
Your ABN and insurance details are retained to verify your eligibility to work as an independent contractor.
You retain ownership of your own brand and practice outside The Diversity Collective.
CONTACT US
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Email: hello@thediversitycollective.org
Website: https://thediversitycollective.org
We are committed to protecting your privacy and working with you to resolve any concerns you may have.
PRIVACY STATEMENT
We respect your privacy. Information collected through this website is used only to respond to your enquiries, facilitate our services, and improve our website and communication. Your information will not be shared outside The Diversity Collective without your consent, except where required by law or to deliver the services you have requested.